Shipping Policy

Shipping Policy

Order Processing We aim to process all orders within 1–2 working days. Most are dispatched the same day when placed before our daily cut-off. Orders placed on weekends or public holidays will be processed the next working day.

Delivery Timeframes We offer free global shipping on every order. Standard delivery typically takes 7–14 calendar days from dispatch. Delivery times may vary depending on your location and local carrier performance. Some orders may arrive sooner, while others may take a little longer. We’ll keep you updated throughout.

Remote Locations If your shipping address is in a particularly remote area not served by standard carriers, we may contact you to discuss alternative delivery options. In rare cases, additional charges may apply—but we’ll always confirm with you before proceeding.

Tracking and Fulfilment Once your order is dispatched, you’ll receive tracking details so you can follow its journey. We work with trusted global carriers to ensure your order arrives safely and promptly.

Money Back Guarantee If your order hasn’t arrived within 30 days after the end of the estimated delivery window, you’re covered by our Money Back Guarantee. Just contact our support team with your order number and tracking details, and we’ll issue a full refund—no hassle, no stress.

Customs and Duties International orders may be subject to customs fees or import duties, which are not included in our shipping offer. These charges are the responsibility of the recipient.

Need Help? If you have any questions about your order, delivery, or tracking, our support team is here to help. Just reach out and we’ll respond promptly.